Privacy Policy
Privacy Policy
Last Updated: December 12, 2024
This Privacy Policy explains how Ariella & Co (“Site,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on ariella-boutique.com (the “Site”) or otherwise communicate with us about the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you,” “your,” and “yours” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect in accordance with this policy.
Please read this Privacy Policy carefully.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, you can email us at info@ariella-boutique.com or contact us at:
Ariella & Co / Unipa LLP
128 City Road
London EC1V 2NX
United Kingdom
For the purposes of applicable data protection laws, unless otherwise explicitly stated, we are the controller of your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources as described below.
In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce our Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others.
Personal Information We Collect
Information you provide directly:
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Contact details: name, address, phone number, and email.
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Order information: billing address, shipping address, payment confirmation, phone number, and email.
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Account details: username, password, and other account security information.
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Customer service interactions: information you include in communications with us.
Information we collect automatically:
We automatically collect certain information about your interactions with the Site, such as device and browser details, IP address, network information, and how you use our Services. We use cookies, pixels, and similar technologies for these purposes.
Information we obtain from third parties:
We may receive information about you from service providers (e.g., Shopify for website hosting, payment processors for payment information) and advertising partners.
How We Use Your Information
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To provide products and services: Process payments, fulfill orders, manage accounts, facilitate shipping, and handle returns/exchanges.
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Marketing and advertising: Send promotional communications via email, SMS, or post (subject to your consent where required).
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Security and fraud prevention: Detect, investigate, or take action against fraudulent or malicious activities.
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Customer support: Communicate with you, address inquiries, and improve our Services.
Cookies
Like many websites, we use cookies on our Site.
Cookies help operate and improve our Site (e.g., remembering preferences), analyze traffic, and personalize content and advertising.
For more details on the cookies Shopify uses, see: Shopify Cookie Policy.
You can configure your browser to block or delete cookies, but this may impact your experience using our Services.
How We Share Personal Information
We may disclose personal information to:
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Service providers: IT management, payment processors, order fulfillment, logistics, analytics, and customer support.
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Business partners & marketing partners: To provide you with tailored services and advertising.
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Affiliates: Within our corporate group to support our operations.
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Legal and regulatory purposes: To comply with legal obligations or protect our rights.
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Business transactions: In the event of a merger, acquisition, or bankruptcy.
We do not use or disclose sensitive personal information for inferring characteristics about you without your consent.
Third-Party Websites & Links
Our Site may link to third-party websites. We are not responsible for the privacy or security practices of such sites. Please review their privacy policies.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to request deletion.
Security & Retention
We use commercially reasonable measures to protect your personal information but cannot guarantee absolute security.
We retain your information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your location (including under Canada’s PIPEDA and provincial privacy laws), you may have the right to:
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Access and request a copy of your personal information.
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Request correction of inaccurate or incomplete data.
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Request deletion of your personal information (subject to legal obligations).
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Withdraw consent for marketing communications.
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Request information about how we use or disclose your data.
To exercise your rights, contact us at info@ariella-boutique.com.
We may require verification of your identity before responding to your request.
International Users
Your personal information may be transferred and processed outside of your country of residence, including in the UK, EU, and Canada. We use recognized safeguards for cross-border transfers (e.g., Standard Contractual Clauses).
Complaints
If you are unsatisfied with our response to a privacy request, you may have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC) or your provincial privacy authority.
Contact:
📧 info@ariella-boutique.com
Ariella & Co / Unipa LLP
128 City Road, London EC1V 2NX, United Kingdom